All mules are produced in Florence, Italy. These are our best seller! They are lined with soft leather, made with great craftsmanship and offer the perfect fit.
Details and Care
How do I make a return/exchange?
- Visit our returns center
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- Once your request is approved, you will get a confirmation email with shipping guidelines
- Store exchange/ gift cards are solely issued based upon our guidelines see below.
What items are returnable for exchange/credit?
- If you’re not happy with your purchase we offer product exchange/store credit only. No cash/card refunds are accepted.
- Exchanges must be within 7 days from the date of delivery
- Returns must be requested within 7 days of delivery, and the product must be sent back within 7 days from approval
- In unused and resellable condition (not be worn, altered, or washed)
- We may reject the return if items have makeup stains, deodorant/sweat stains, and/or items that smell of perfume. Any returns that do not meet our policy will be sent back to the customer.
What items are non-refundable and not eligible for exchange/store credit?
The following items cannot be returned for store credit:
- Gift cards
- Discounted / Sale promotion codes
- Shipping and handling charges are not refundable
- Shipping and Delivery Fees
View Full Policy